Residents' Survey 2022

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In May of 2022 we invited a randomly selected group of residents to take part in our 2022 Residents' Survey. We received over 1,100 responses, providing a representative view of our residents' opinions and concerns. These results inform how we deliver our services going forward and where we focus improvement.


The results indicate that residents’ general views on the council and its performance have stayed broadly consistent. Satisfaction with key services remains high and efforts to improve community safety and communication with residents appear to have been effective. Feedback on the council’s response to the pandemic was positive. Residents were generally happy with digitalisation efforts. The continued importance of accessible in-person options for older and digitally excluded residents was also made clear. The results of this survey will be used for the purpose of continued monitoring of public opinion regarding the council and to gauge progress in key areas. The results will also be used by services for the purpose of continuous improvement

In May of 2022 we invited a randomly selected group of residents to take part in our 2022 Residents' Survey. We received over 1,100 responses, providing a representative view of our residents' opinions and concerns. These results inform how we deliver our services going forward and where we focus improvement.


The results indicate that residents’ general views on the council and its performance have stayed broadly consistent. Satisfaction with key services remains high and efforts to improve community safety and communication with residents appear to have been effective. Feedback on the council’s response to the pandemic was positive. Residents were generally happy with digitalisation efforts. The continued importance of accessible in-person options for older and digitally excluded residents was also made clear. The results of this survey will be used for the purpose of continued monitoring of public opinion regarding the council and to gauge progress in key areas. The results will also be used by services for the purpose of continuous improvement